Flint Hills Spas and Pools
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About Flint Hills Spas and Pools
Flint Hills Spas is a family-owned establishment that has been enhancing outdoor relaxation in the Wichita area since 1992. They offer a broad selection of hot tubs, exercise pools, and saunas, ensuring customers find the perfect fit for their space and lifestyle.
With over 50 years of combined experience, Flint Hills Spas prides itself on exceptional customer service and community involvement. The atmosphere is welcoming and informative, allowing customers to explore their options without any pressure to buy.
Conveniently located in Wichita, Flint Hills Spas is easily accessible for local residents. The store's layout and friendly staff make it straightforward for visitors to browse and inquire about various products.
Editor's Review
Flint Hills Spas and Pools in Wichita, KS, boasts an impressive overall rating of 4.8 out of 5 from 109 reviews, indicating a strong consensus among customers regarding their satisfaction. Reviewers frequently highlight the knowledgeable staff and the no-pressure sales approach as standout features. For instance, Janelle Gutierrez praised Chris for his understanding of spa care and pricing, stating, 'Chris from Flint Hills Spas did such a great job helping us find the right spa and was very knowledgeable.' This emphasis on customer service seems to resonate deeply with patrons, as many comments reflect the positive experiences during both the purchasing and delivery phases.
Another notable aspect is the variety of products. Flint Hills serves as an exclusive dealer for brands like Jacuzzi, Artesian, and DreamMaker Spas, providing a wide selection. Mike and Terri D. encapsulated this sentiment well, saying, 'If you’re looking for a spa, give this group a chance to place you in your best spa fit.'
However, it's not without minor critiques. Some customers mentioned a lack of proactive advice regarding installation needs, like necessary adjustments for uneven patios, suggesting that clearer communication could enhance the experience even further. While most feedback is overwhelmingly positive, awareness of potential setup issues could prevent future surprises.
What We Like
- Knowledgeable and helpful staff
- No pressure sales approach
- Wide selection of quality brands
Room for Improvement
- Occasional lack of pre-sale communication about installation needs
- Limited complaints noted, mostly positive experiences
What Customers Are Saying
“Bret did an excellent job of explaining the hot tub features and options.”
— Audrey Hamilton
“Great people to work with, from sales to delivery, and set up.”
— Joe Ruiz
What Shoppers Say
Based on analysis of 5 customer reviews
“Very helpful and informative customer service.”
“The spa has been working fine & love it so far.”
“Professional installation.”
“Maintenance has been easy.”
Insider Tips
Ask about platform needs for uneven patios.
Inquire about maintenance tips during purchase.
What to Expect
- Expect a friendly, no-pressure shopping experience focused on helping you find the right product.
- You will find a wide variety of options, including customizable hot tubs and exclusive brands like Jacuzzi and Artesian.
- Flint Hills Spas offers competitive pricing and often provides free delivery within the Wichita area for many spa models.
Business Highlights
- ✓Family owned since 1992
- ✓Exclusive dealer for Jacuzzi, Artesian, and DreamMaker Spas
- ✓Offers Infrared Saunas and Above Ground Pools
- ✓Delivery and installation services available
- ✓Supports local charities like the Kansas Humane Society
- ✓20 years of experience in the industry
Google Reviews
Bret did an excellent job of explaining the hot tub features and options. Delivery to Topeka went without a hitch. Very helpful and informative customer service. We need a platform built to make it sit level as our patio has a slope. It would hav...
Chris from Flint Hills spas did such a great job helping us find the right spa and was very knowledgeable explaining how to care for it and got us a great price!
Great firm to work with from shopping for a spa, to final decision on which spa to purchase and then their professional installation. Have also had a need to get help in maintaining our spa, and the staff was always there to help provide guidance in...
Great people to work with, from sales to delivery, and set up. Couldn’t be happier.
We purchased our Jacuzzi in July 2024. The salesman was friendly & knowledgeable. The spa has been working fine & love it so far. Foot massage is great as well as back massage. Maintenance has been easy.
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take the time to ask questions and explore all the product options available.
Consider visiting during the week for a more relaxed shopping experience without the weekend crowds.
There is ample parking available on-site, making it easy to stop by and browse at your convenience.
Hours
- monday10:00 AM - 6:00 PM
- tuesday10:00 AM - 6:00 PM
- wednesday10:00 AM - 6:00 PM
- thursday10:00 AM - 6:00 PM
- friday10:00 AM - 6:00 PM
- saturday10:00 AM - 5:00 PM
- sundayClosed
