Kohler Waters Spa at Lincoln Park, Chicago

Located in the heart of Chicago, Kohler Waters Spa at Lincoln Park offers a blend of elegant design and a unique focus on hydrotherapy services that many customers find appealing. Reviewers frequently highlight the spaciousness of the facility, particularly noting its all-day access to the thermal suite and relaxation lounge. One enthusiastic visitor described it as their 'new favorite spa in the city,' praising its larger amenities compared to competitors. In fact, as Natasha Richardson remarked, the 'saunas, whirlpool, relaxation lounge, all bigger and better,' which contributes to an overall luxurious experience.

However, not every visit has been smooth sailing. Some guests shared their frustrations over cleanliness and service consistency. For example, Stacie Phillippi reported a disappointing encounter with unclean shower facilities, stating, 'there were used wash cloths still inside the shower and hair where it was clear no one addressed it after the last person used it.' Julia Nelson echoed this sentiment, expressing disappointment with the massage she received, stating it was 'the most disappointing massage I’ve ever had.' These mixed experiences suggest that while the spa has a lot to offer, it may not always hit the mark across the board.