Lume
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About Lume
Lume is a wellness establishment located in Chicago, IL, specializing in cold water therapy and a range of health services including hyperbaric oxygen therapy. The spa environment is designed to promote relaxation and healing, making it an ideal place for those looking to rejuvenate their bodies and minds.
Upon entering Lume, visitors are greeted by a clean and calming atmosphere that enhances the overall experience. The space is well-maintained, creating an inviting environment where clients can feel at ease while they focus on their wellness journey.
Conveniently located in Chicago, Lume is easily accessible for both locals and visitors. The establishment operates during regular business hours, making it a practical option for anyone seeking to incorporate wellness treatments into their busy schedules.
Editor's Review
Walking into Lume Wellness in Chicago, you’re immediately enveloped in a calming atmosphere that seems to promise rejuvenation. With an overall rating of 4.9 out of 5 from 370 reviews, it’s clear that this family-owned center has earned a devoted following since opening its doors in 1992. Customers rave about the cleanliness and professionalism of the facility, with one reviewer, Adrian Andika, noting, 'The staff is incredibly knowledgeable, but what stood out to me even more was how genuinely caring and patient they are.' This dedication to customer care permeates every aspect of Lume, from their IV therapy to cryotherapy services.
Moreover, Lume stands out for its personalized approach. As Cheri remarked, "Nichole was incredibly knowledgeable and helped me choose an IV that checked all my boxes." This tailored service makes visitors feel valued and understood, catering to individual health needs and concerns. However, while many clients praise Lume, a few noted that it can be busy at times, which might affect the wait for services. Still, the overwhelming consensus is that the benefits far outweigh any minor inconveniences.
What We Like
- Exceptional customer service
- Clean and cozy facility
- Variety of wellness services offered
Room for Improvement
- Can be busy during peak times
- Some services may require appointments in advance
What Customers Are Saying
“The environment is professional yet welcoming, which immediately made me feel comfortable.”
— Abigail Monica
“The facility is spotless and calming, and their membership deals are hard to beat.”
— Alicia Zeman
What Shoppers Say
Based on analysis of 5 customer reviews
“The staff is incredibly knowledgeable and caring.”
“The facility is spotless and calming.”
“I felt very cared for in a zen environment.”
“I finally found relief through Lume’s range of services.”
Insider Tips
Take time to discuss your needs with the staff.
Consider trying an IV drip for hydration.
Cold Plunge Facility Details
What to Expect
- Expect a welcoming and supportive environment that prioritizes your wellness and comfort.
- Lume offers a variety of services tailored to different health needs, including specialized therapies and treatments.
- Clients often find that the value of the services provided at Lume is well worth the investment in their health and well-being.
Business Highlights
- ✓Family owned since 1992
- ✓Over 300 5-Star Google Reviews
- ✓Rejuvenating and Personalized Care
- ✓Exceptional customer service
- ✓Wide range of wellness services
- ✓Clean and cozy environment
- ✓Convenient location in River North, Chicago
Google Reviews
I’ve been doing Hyperbaric Oxygen Therapy at Lume Wellness, and my experience has been genuinely excellent. From the moment I walked in, the space felt very clean, calming, and very well-maintained. The environment is professional yet welcoming, whic...
I honestly can’t say enough good things about Lume. I came here for hyperbaric therapy during a very stressful stage of my reconstruction surgery recovery, and everything about this place exceeded my expectations. The staff is incredibly knowledgeabl...
Wonderful experience on my first visit! I went in knowing that I needed self care but not sure exactly which service to choose. Nichole was incredibly knowledgeable and helped me choose an IV that checked all my boxes. She made sure that I was comfo...
Lume Wellness is truly exceptional! The entire staff are incredibly knowledgeable and wonderfully personable, always taking the time to explain each treatment. The facility is spotless and calming and their membership deals are hard to beat (trust me...
I’ve been coming to Lume for over a year now, and my experience is always wonderful. The space is clean, modern, and incredibly calming. The entire staff is knowledgeable and caring. They truly listen to my health goals and concerns every time I vi...
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
It's advisable to book your appointments in advance, especially during peak hours, to ensure you get the service you want.
Consider visiting during the early morning or late afternoon for a quieter experience, as these times tend to be less crowded.
Look for nearby parking options or public transport routes to make your visit more convenient.
Hours
- monday9:00 AM - 7:00 PM
- tuesday9:00 AM - 7:00 PM
- wednesday9:00 AM - 7:00 PM
- thursday9:00 AM - 7:00 PM
- friday9:00 AM - 6:00 PM
- saturday9:00 AM - 6:00 PM
- sunday9:00 AM - 6:00 PM