HealthWorks Rehab & Fitness - Morgantown
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About HealthWorks Rehab & Fitness - Morgantown
HealthWorks Rehab & Fitness in Morgantown, WV, offers a range of therapeutic services, including physical therapy and cold water therapy options. Their skilled professionals are dedicated to helping patients recover and improve their physical health through personalized treatment plans.
The atmosphere at HealthWorks is welcoming and supportive, with friendly staff members who prioritize patient care. Visitors often note the positive vibe and professionalism of the physical therapists, making it a comfortable environment for rehabilitation.
Located conveniently in Morgantown, the facility is easily accessible for both local residents and those coming from surrounding areas. The clinic's hours accommodate various schedules, allowing patients to find a suitable time for their appointments.
Editor's Review
HealthWorks Rehab & Fitness in Morgantown has built a solid reputation among its clients, earning an impressive rating of 4.8 out of 5 from 199 reviews. One of the most striking features I've come across is the consistency in praise for the staff, particularly physical therapist Ray. "He is encouraging and doesn't push too hard," noted Karen, highlighting the supportive atmosphere that clients so appreciate. The front desk staff also gets a nod for their friendliness, creating a welcoming environment from the moment you walk in.
However, not all feedback is glowing. A recurring concern arises from the administrative side of things. As Sergiy Yakovenko expressed, there have been issues with scheduling and unexpected charges that left him quite frustrated. This kind of inconsistency in service can be disheartening, especially for seniors who may already be navigating complicated healthcare needs.
Despite these bumps, HealthWorks seems to shine in areas that truly matter to its clientele: care quality and therapist expertise. Thor Hendy shared, "Ray is an excellent PT; he knows how to adapt exercises to the individual." It seems this kind of personalized attention makes a real difference in recovery journeys.
What We Like
- Highly skilled and supportive physical therapists
- Friendly and welcoming front desk staff
- Strong community support with a focus on local businesses
Room for Improvement
- Issues with scheduling and billing
- Concerns about administrative support, especially for seniors
What Customers Are Saying
“He is encouraging and doesn't push too hard, plus his positive energy is very much appreciated!”
— Karen
“Ray is an excellent PT; he knows how to adapt exercises to the individual, and gives good advice for home continuation.”
— Thor Hendy
What Shoppers Say
Based on analysis of 5 customer reviews
“Ray is awesome! He is encouraging and doesn't push too hard.”
“Their care is superb!”
“Please be careful with their administrative support.”
“Charged over $900, which is not covered by the insurance.”
Insider Tips
Be cautious with scheduling and billing practices.
Inquire about insurance coverage before starting treatment.
What to Expect
- Expect a thorough initial assessment to create a tailored rehabilitation plan that meets your specific needs.
- The facility provides a variety of services, including physical therapy, cold plunge therapy, and overall fitness support.
- Patients often find the value in the quality of care they receive, with many stating they would return for future health needs.
Google Reviews
I have received PT at a few different locations over the years and will return for future needs as their care is superb! Even with multiple locations they seem to recognize the importance of supporting other local businesses. A must!
The PT folks are great, but please be careful with their administrative support, scheduling, and reimbursement support. They added an extra 3 appointments for the shoulder rehab of my parent and charged over $900, which is not covered by the insuranc...
From the girls at the front desk to the numerous physical therapists that ive worked with so far, especially Ray, they have all been so wonderful to me. Highly recommend
Everyone is extremely polite and supportive. My therapist, Ray is awesome! He is encouraging and doesn't push too hard, plus his positive energy is very much appreciated!
I have just finished another rehab series (left knee this time) with Ray, and again have been totally pleased with the results. Ray is an excellent PT; he knows how to adapt exercises to the individual, and gives good advice for home continuation.
Reviews from Google
Frequently Asked Questions
Visiting Tips
First-time visitors should arrive a few minutes early to complete any necessary paperwork and get settled.
Consider visiting during off-peak hours for a quieter experience, typically earlier in the day or later in the afternoon.
There is ample parking available nearby, making access to the facility convenient for all visitors.
Hours
- monday6:45 AM - 6:00 PM
- tuesday6:30 AM - 6:45 PM
- wednesday6:45 AM - 6:00 PM
- thursday6:30 AM - 6:45 PM
- friday6:45 AM - 4:00 PM
- saturday9:00 AM - 12:00 PM
- sundayClosed
