Hot Spring Spas of Sioux Falls
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About Hot Spring Spas of Sioux Falls
Hot Spring Spas of Sioux Falls specializes in providing high-quality hot tubs, saunas, and cold plunge solutions, catering to those interested in health and wellness through hydrotherapy and cold water therapy. They offer a wide selection of products designed to enhance relaxation and recovery, making it a go-to destination for both new buyers and seasoned spa enthusiasts.
The atmosphere at Hot Spring Spas is warm and welcoming, with a knowledgeable team ready to assist customers from their first inquiry through to delivery and setup. Customers often commend the friendly service and the supportive environment, which helps to alleviate any worries about making the right purchase.
Located in Sioux Falls, SD, Hot Spring Spas is easily accessible for both local residents and visitors. The store offers ample parking and is situated in a convenient area, making it simple for customers to drop by and explore their options.
Editor's Review
With an impressive overall rating of 4.9 out of 5 based on 329 reviews, Hot Spring Spas of Sioux Falls stands out as a top destination for hot tubs, swim spas, saunas, and more. Customers frequently commend the knowledgeable staff and exceptional customer service. As Kelly Wollman noted, "The team at Hot Spring Spas of Sioux Falls were just wonderful!" This sentiment is echoed by many who appreciate the friendly atmosphere and comprehensive support from the staff during the purchasing process.
Customer satisfaction is a crucial metric in this industry, and the data supports that Hot Spring Spas excels in this area. Reviewers often mention the assistance they received after their purchases, a factor that significantly enhances the customer experience. Jamie Kohler praised Tyler's thoroughness, stating, "He answered my many questions and was very kind and reassuring." However, some customers have reported isolated instances of miscommunication, indicating that the quality of communication might not be universally consistent.
Overall, Hot Spring Spas of Sioux Falls has established itself as a reputable dealer in the region, known for its expertise and welcoming environment. While there may be minor hiccups in communication, the overwhelmingly positive feedback suggests that these occurrences do not significantly detract from the experience of most customers. For anyone considering their first spa purchase or looking for expert advice in Sioux Falls, this establishment is likely to meet their needs.
What We Like
- Knowledgeable and friendly staff
- Excellent customer service
- Support for new spa owners
Room for Improvement
- Occasional miscommunication reported
- Some customers faced issues with older hot tub models
What Customers Are Saying
“You'll be happy and taken care of if you choose to work with this company.”
— Kelly Wollman
“Tyler went above and beyond for us in the purchase of our sauna!”
— Jamie Kohler
What Shoppers Say
Based on analysis of 5 customer reviews
“Tyler was top notch in customer service”
“Each team member were just so down to earth”
“Your greeted with friendly faces”
“Extra support as we continue to learn”
“Gave us a good trade in/discount”
Insider Tips
Ask plenty of questions to the staff for guidance.
Expect a friendly atmosphere with snacks and drinks.
Cold Plunge Facility Details
What to Expect
- Expect a friendly and knowledgeable staff who are eager to help you find the right product for your needs.
- The store features a wide range of hot tubs, saunas, and cold plunge products to choose from, allowing you to explore various options.
- While specific pricing details are not provided, customers generally find good value in the quality of the products and the level of service offered.
Business Highlights
- ✓South Dakota’s Premier Hot Spring Dealer
- ✓Quality customer service
- ✓Knowledgeable staff
- ✓Excellent service for new spa owners
- ✓Trade-ins available
- ✓Test soak options
Google Reviews
Updated Review: Had an older (2018) hot tub (Tempo) that wasn't that old and the motherboard and a pump went out . Was going to cost $2,000 to fix. Instead decided to get a new hot tub because we didn't want to deal with other parts going bad. Gave...
Amy and the team at Hot Spring Spas of Sioux Falls were just wonderful! From our initial shopping experience to delivery and set up, they were all friendly and knowledgeable. The extra support as we continue to learn more about our tub has been extre...
Tyler went above and beyond for us in the purchase of our sauna! I purchased it as a Christmas gift for my husband and was very nervous about making the right choice. He answered my many questions and was very kind and reassuring. The delivery team w...
The whole team made our first hot tub purchase wonderful..perfect.. amazing? One word can not justify it! Each team member were just so down to earth, kind, knowledgeable, and generous. It was a perfect mix of professionalism and small town kindness....
Tyler was top notch in customer service on Saturday when we purchased a new hot tub. Never once did he attempt to push a sale. He was patient and answered all my questions. He went above and beyond ensuring the hot tub we purchased had everything we ...
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
Consider visiting during the weekdays to avoid any weekend crowds and receive more personalized attention.
Prepare a list of questions or specific requirements you have in mind to make the most of your visit and get tailored advice.
Check for nearby dining options or coffee shops to enjoy a treat after your visit, making for a pleasant outing.
Hours
- monday10:00 AM - 6:00 PM
- tuesday10:00 AM - 6:00 PM
- wednesday10:00 AM - 6:00 PM
- thursday10:00 AM - 6:00 PM
- friday10:00 AM - 6:00 PM
- saturday10:00 AM - 5:00 PM
- sundayClosed
