The Hetrick Center
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About The Hetrick Center
The Hetrick Center, located in Middletown, PA, is a health establishment that specializes in physiotherapy and cold water therapy, including cold plunge and ice bath services. With a focus on holistic health and wellness, they aim to help clients recover and rejuvenate through specialized treatments tailored to individual needs.
Visitors to The Hetrick Center will find a welcoming atmosphere characterized by friendly staff and a commitment to patient care. Many clients report positive experiences, noting the attentive nature of the practitioners, which contributes to a supportive environment for healing.
Conveniently situated in Middletown, The Hetrick Center is easily accessible for local residents. The center is designed to accommodate a variety of needs and offers ample parking for those visiting the facility.
Editor's Review
The Hetrick Center in Middletown, PA, boasts an impressive overall rating of 4.9 out of 5 from 679 reviews, reflecting a strong consensus among patients regarding the quality of care received. Many patients highlight the professionalism and attentiveness of the staff, as exemplified by Holly Schlitzer’s review: 'Dr. Pavelko takes the time to truly listen to my concerns.' This sentiment is echoed by others, such as Amy Goddard, who noted, 'Dr. Davline is amazing! She listens thoughtfully & respectfully.'
However, the consensus is not universally positive. A single reviewer, Ssss Ssss, raised significant concerns about the quality of care and professionalism, describing the owner as 'arrogant' and suggesting that visiting the center is not advisable. This minority opinion contrasts sharply with the overwhelmingly favorable reviews, indicating that while many patients are satisfied, a few have experienced issues that detract from the center's otherwise stellar reputation.
In summary, The Hetrick Center stands out for its attentive and knowledgeable staff, delivering effective chiropractic and physical therapy services. Nonetheless, potential patients should be aware of some mixed experiences, particularly regarding staff turnover and customer service complaints.
What We Like
- Highly skilled and attentive staff
- Quick appointment scheduling
- Effective treatment results
Room for Improvement
- Inconsistent patient service experiences
- Reported staff turnover affecting care
What Customers Are Saying
“'I’ve been seeing Dr. Pavelko at The Hetrick Center for several years now and have consistently had a great experience.'”
— Holly Schlitzer
“'Dr Davline is amazing! She listens thoughtfully & respectfully to what I have to say as the patient.'”
— Amy Goddard
What Shoppers Say
Based on analysis of 5 customer reviews
“The front office staff is friendly, helpful”
“Dr. Davline is amazing! She listens thoughtfully”
“I was able to get into an initial appointment quickly”
“Arrogant owner and a very basic chiropractor”
Insider Tips
Schedule appointments in advance for better availability
Consider trying different doctors for the best fit
What to Expect
- Expect a friendly and professional experience with staff dedicated to your health and wellness.
- The center provides a variety of services, including physiotherapy and cold plunge therapy, aimed at enhancing recovery and overall health.
- Many clients appreciate the value offered by The Hetrick Center, as they aim to deliver quality care tailored to individual needs.
Google Reviews
I’ve been seeing Dr. Pavelko at The Hetrick Center for several years now and have consistently had a great experience. Scheduling appointments is always easy, and the front office staff is friendly, helpful, and accommodating. Dr. Pavelko takes the t...
Dr Davline is amazing! She listens thoughtfully & respectfully to what I have to say as the patient, and she is thoroughly knowledgeable and friendly. I’m very thankful that she is my chiropractor. I went in there quite a few times in serious pain an...
Arrogant owner and a very basic chiropractor tbh with very little compassionate care or skill; also the skilled PTs are gone, and staff doesn’t know what they’re doing half the time from billing to basic chiropractic care. I’ve seen multiple chiropra...
The staff and Doctors are personable and listen. I was able to get into an initial appointment quickly. In a short amount of time I have seen results in more range of motion and less pain in my neck and shoulders. I highly recommend The Hetrick Cente...
I've gone to the Hetrick Center for many years (possibly over 20). Between chiropractic care, physical therapy, massage and the willingness to work with other specialists (like pain management), they've helped me avoid surgery for herniated discs fro...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, consider arriving a bit early to complete any necessary paperwork.
Plan your visit during off-peak hours for a more relaxed experience, especially if you're looking for quiet time in the therapy areas.
Look for nearby parking options to ensure a hassle-free arrival, as the center is located in a convenient area with accessible facilities.
Hours
- monday8:00 AM - 8:00 PM
- tuesday8:00 AM - 6:00 PM
- wednesday8:00 AM - 8:00 PM
- thursday8:00 AM - 6:00 PM
- friday8:00 AM - 5:00 PM
- saturday8:00 - 11:00 AM
- sundayClosed
