HotSpring Spas & Pool Tables 2
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About HotSpring Spas & Pool Tables 2
HotSpring Spas & Pool Tables 2 specializes in a variety of wellness products, including hot tubs, saunas, and cold plunge options. Their focus is on providing quality products and exceptional customer service to enhance your relaxation and rejuvenation experience.
The atmosphere at HotSpring Spas & Pool Tables 2 is tranquil and welcoming, designed to make your shopping experience enjoyable and stress-free. With a family-owned background and a commitment to customer satisfaction, visitors can expect to be treated with care and respect.
Conveniently located in West Fargo, ND, HotSpring Spas & Pool Tables 2 is easily accessible for both local residents and visitors. The store is situated in a vibrant area with ample parking available, making it a hassle-free stop for anyone interested in wellness products.
Editor's Review
HotSpring Spas & Pool Tables 2 in West Fargo, ND, comes highly recommended by its customers, who frequently rave about the knowledgeable staff and quality products. The family-owned business has been serving North Dakota since 1997 and has built a reputation for offering top-notch hot tubs, saunas, and pool tables. Reviewers like Mike Dragosavich attest to impressive service, noting, 'From the installation to the orientation, I was impressed with their level of efficiency, respect and knowledge.'
Many customers appreciate the hassle-free delivery and installation services, which is a significant plus. As Carol Herbrandson describes, 'The staff is knowledgeable, caring, and compassionate about their products.' However, not everything is perfect. Some customers have reported issues with post-purchase support, particularly when it comes to repairs and communication. Toni Lee’s experience highlights this, as she expressed frustration over a two-and-a-half-year battle just to receive compensation for a damaged hot tub and deck.
In summary, HotSpring Spas & Pool Tables 2 excels in providing quality products and attentive service, but there's room for improvement in how they handle customer complaints and follow-ups. If you're in the market for a hot tub or pool table, this place might just be worth your time.
What We Like
- Knowledgeable and friendly staff
- Quality products and brands
- Hassle-free delivery and installation
Room for Improvement
- Occasional issues with post-purchase support
- Slow response times for repairs
What Customers Are Saying
“From the installation to the orientation, I was impressed with their level of efficiency, respect and knowledge.”
— Mike Dragosavich
“The staff is knowledgeable, caring, and compassionate about their products.”
— Carol Herbrandson
What Shoppers Say
Based on analysis of 5 customer reviews
“The staff is knowledgeable, caring, and compassionate.”
“Delivered a damaged hot tub.”
“The installation was timely and smooth.”
“Our sales guy was fantastic.”
Insider Tips
Ask for Dan Hammer for expert advice.
Schedule installation ahead of time for a smooth experience.
Cold Plunge Facility Details
What to Expect
- Expect a friendly and knowledgeable staff ready to assist with your wellness needs.
- You'll find a diverse selection of high-quality hot tubs and related products tailored to enhance your relaxation experience.
- The pricing reflects the quality of the products, ensuring you receive great value for your investment.
Business Highlights
- ✓Serving North Dakota since 1997
- ✓Multiple locations across North Dakota
- ✓Hassle-free delivery and installation services
- ✓Top hot tub manufacturer with unmatched quality
- ✓Industry's leading warranty
Google Reviews
Hot Springs delivered a damaged hot tub while damaging my deck. At this time I requested a refund within 24 hours or compensation for the deck damage and the hot tub fully repaired. IT'S BEEN TWO AND A HALF YEARS and I'm still battling for even my ho...
We recently purchased the Grandee with the salt water system and Covana Oasis Hot Tub Cover. What can I say, it's awesome! Which the products should be for top of the line luxury in my opinion. But what I thought was really unique was the service ...
We recently purchased a Hot Springs hot tub from this location and our sales guy was fantastic. We worked out a great deal, delivery was timely and smooth, and the support from their people after the sale has been great so far. Ask for Dan Hammer, ...
I can't say enough about Vince and his staff at Hot Springs Spas. We purchased our Dolce Vita swimming pool 3 years ago. The staff is knowledgeable, caring, and compassionate about their products. When we've had any issues with the pool their servi...
We just bought a Visscher Spa Gazebo (Resort Series) from Dan H at the West Fargo store. The experience was incredible. Dan is very knowledgeable about all of the Visscher products. We were able to order our gazebo with confidence knowing that we ha...
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
First-time visitors should take their time to explore the various product options available and ask questions.
Consider visiting during weekdays when the store may be less crowded, allowing for a more personalized shopping experience.
Look for nearby parking options to ensure easy access, especially during busy shopping times.
Hours
- monday10:00 AM - 7:00 PM
- tuesday10:00 AM - 7:00 PM
- wednesday10:00 AM - 7:00 PM
- thursday10:00 AM - 7:00 PM
- friday10:00 AM - 6:00 PM
- saturday10:00 AM - 6:00 PM
- sunday12:00 - 5:00 PM
