Icebox Cryotherapy Tucson
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About Icebox Cryotherapy Tucson
Icebox Cryotherapy Tucson offers specialized cryotherapy treatments designed to enhance athletic recovery, manage pain, and improve skin health. Their range of non-invasive services promotes overall wellness and stress relief, making it a popular destination for those seeking to rejuvenate their bodies.
The atmosphere at Icebox Cryotherapy is welcoming and professional, with a focus on providing a comfortable experience for clients. The staff is known for their kindness and support, ensuring that both new and returning visitors feel at ease during their sessions.
Located in Tucson, AZ, Icebox Cryotherapy is easily accessible for local residents and visitors alike. Its convenient hours, from 9:00 AM to 7:00 PM, make it easy to fit a session into your schedule.
Editor's Review
Icebox Cryotherapy Tucson enjoys an overall rating of 4.6 out of 5 based on 41 reviews, indicating a generally positive reception. However, the data tells a different story when it comes to customer service. Multiple reviewers have expressed frustration with billing issues, highlighting a trend that cannot be overlooked. For example, Hector Guido stated, 'The service is great but their customer service is terrible,' illustrating a common complaint among patrons regarding upselling tactics and contract misunderstandings.
On a brighter note, the family-owned aspect of the business since 1992 resonates well with customers, with Karen S. noting, 'I really enjoy coming here where I now have a membership.' The focus on athletic recovery and pain management has garnered praise, as many find value in the cryotherapy and compression treatments they offer. Still, it's worth mentioning that some customers, like Malery W., had mixed feelings about the effectiveness of specific treatments, such as the cryotherma for fat reduction, which she found to be inconsistent.
What We Like
- Friendly and knowledgeable staff
- Focus on athletic recovery and pain management
- Promotions for initial visits
Room for Improvement
- Billing and cancellation issues
- Mixed effectiveness of some treatments
What Customers Are Saying
“I really enjoy coming here where I now have a membership.”
— Karen S
“The service is great but their customer service is terrible.”
— Hector Guido
What to Expect
- Expect a friendly and supportive environment where staff are eager to assist you.
- The facility provides a variety of cryotherapy treatments tailored to enhance recovery and improve skin health.
- Membership options and promotions for initial visits can offer good value for regular clients.
Business Highlights
- ✓Family owned since 1992
- ✓Offers cryotherapy for athletic recovery
- ✓Non-invasive treatments for skin health
- ✓Promotes stress relief and improved sleep
- ✓Boosts immunity and detoxification
Google Reviews
I really enjoy coming here where I now have a membership. I actively workout and try to stay in shape. But my body just gets so tense and sore. I’ve tried many things to help me with the pain. Then I came across this online and figured I’d try it to ...
For months the N Scottsdale branch charged me even after cancellation. Told me to call Tucson, still no call or help (Scottsdale suddenly shut down - not surprised staff turnover was non stop) I had talked to 6 or more people and I was charged over ...
Kind staff and management. Cryotherapy is a great way to get into cold exposure. I cannot recommend the cryotherma. It seemed to work a bit on the fat in my arms but didn't last. I also did it on my thighs and now the fat there is lumpy.
The service is great but their customer service is terrible. I came in for a single session and they upsold me to a 3 session usage. I specially asked if there was a multi month min since I am leaving the state and the assistant manager, Juliet, told...
I went into the store more than a month ago to cancel in person as specified by their rules and today I realized that I just got charged again. Will be consulting the credit card services given this establishment does not honor cancellations.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you are a first-time visitor, consider arriving a few minutes early to complete any necessary paperwork.
Plan your visit during non-peak hours for a more relaxed experience with shorter wait times.
Parking is typically available nearby, but be sure to check for any time restrictions in the area.
Hours
- monday9:00 AM - 7:00 PM
- tuesday9:00 AM - 7:00 PM
- wednesday9:00 AM - 7:00 PM
- thursday9:00 AM - 7:00 PM
- friday9:00 AM - 4:00 PM
- saturday9:00 AM - 4:00 PM
- sunday9:00 AM - 4:00 PM