Colorado Cryospa

★★★☆☆3.7
Colorado Cryospa in Colorado Springs, CO

About Colorado Cryospa

Colorado Cryospa is a wellness establishment in Colorado Springs that specializes in cold plunge therapy, cryotherapy, and recovery treatments designed to aid athletes and fitness enthusiasts. With an emphasis on quick recovery methods, the spa offers various services tailored to enhance physical performance and well-being.

Visitors to Colorado Cryospa often note the welcoming atmosphere created by the friendly and helpful staff, making each treatment a pleasant experience. The owner is known for being informative and supportive, contributing to a positive environment where clients feel valued and cared for.

Located in the heart of Colorado Springs, Colorado Cryospa is easily accessible for both locals and visitors. It's situated near several points of interest, allowing for convenient visits whether you're in the area for training or leisure.

Editor's Review

The customer feedback for Colorado Cryospa in Colorado Springs presents a mixed but revealing picture. On one hand, about 61% of the reviews give the establishment a positive rating, highlighting its effectiveness and the quality of care provided. Annette Melcher, a professional runner, praises the spa as "an integral part of my professional running career," emphasizing the quick recovery it offers after intensive training.

Conversely, the facility faces criticism, particularly directed at the owner, James. Marylou Berg's experience underscores this concern, as she describes her interactions with him as negative and remarks on a confusing gift card situation. This suggests that while many appreciate the services, there are notable issues with customer service that cannot be overlooked. Crystal Folgmann, another satisfied customer, notes that the treatments have been life-changing, indicating a strong therapeutic potential despite the management complaints.

Best for: This spa is best for athletes and individuals seeking effective recovery treatments.

What We Like

  • Friendly and helpful staff
  • Effective recovery treatments
  • Comfortable and laid-back environment

Room for Improvement

  • Inconsistent customer service experiences
  • Issues with gift card policies

What Customers Are Saying

The Cryospa is an integral part of my professional running career.

Annette Melcher

The staff are all VERY nice, friendly and helpful.

Jenny Harvey

I’ve been for multiple weeks now and am really reaping all the benefits.

Crystal Folgmann

What Shoppers Say

Based on analysis of 5 customer reviews

StaffGood

The staff are all VERY nice, friendly and helpful.

Owner InteractionBelow Average

Every encounter I’ve had with the owner...has been negative.

Treatment EffectivenessGood

CO Cryospa is changing my life and helping me.

Groupon ExperienceBelow Average

Owner insisted that I redeem my groupon upon scheduling.

Best for: Athletes and individuals seeking effective recovery treatments.

Insider Tips

Check Groupon redemption policies before scheduling.

Ask staff about treatment options for specific pain issues.

What to Expect

  • Expect a range of services focused on cold water therapy and cryotherapy designed to enhance recovery and overall wellness.
  • The spa features a selection of treatment options tailored to meet the needs of various fitness levels and recovery goals.
  • Customers often find value in the quick recovery methods offered, especially if they are serious about their training or athletic performance.

Google Reviews

Annette Melcher
Annette Melcher6 years ago
★★★★★

The Cryospa is an integral part of my professional running career. It is a quick and great way to recover after runs. Recovery is key to training hard day after day. I highly recommend this establishment

Jenny Harvey
Jenny Harvey8 years ago
★★★★★

What a great experience! The staff are all VERY nice, friendly and helpful. I loved my treatments and will be coming back for many more sessions! The owner is extremely helpful, and informative. My husband even commented on how great the staff/owner ...

Marylou Berg
Marylou Berg5 years ago
☆☆☆☆

This place is a joke. Every encounter I’ve had with the owner, James has been negative. I bought two gift cards from there in March and specifically asked if my husband could use it towards a special they had going because I originally wanted to just...

Crystal Folgmann
Crystal Folgmann7 years ago
★★★★★

CO Cryospa is changing my life and helping me through tough chronic neck, knee and back pain which have also lead to depression. I’ve been for multiple weeks (daily or alternate days) now and am really reaping all the benefits that are mentioned in t...

Beth Nosker
Beth Nosker3 years ago
★★☆☆☆

Received a Groupon to the north location for Christmas. Owner (James) insisted that I redeem my groupon upon scheduling, not when I used or arrived at service and that I print out a screenshot of the redemption screen. This is not typical Groupon pro...

Reviews from Google

Frequently Asked Questions

Visiting Tips

First-time visitors should be prepared to discuss their recovery goals with the staff to find the best treatment options for their needs.

Consider scheduling your visit during off-peak hours for a more personalized experience and shorter wait times.

Look for nearby parking options to make your visit more convenient, as the spa is located in a busy area of Colorado Springs.

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Customer Reviews