Titan Wellness | Titan Cold Plunge, Ice Baths, Tubs & Water Chillers
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About Titan Wellness | Titan Cold Plunge, Ice Baths, Tubs & Water Chillers
Titan Wellness specializes in high-quality cold plunge tubs and water chillers designed to enhance recovery and wellness. Their products cater to both individual and professional needs, ensuring durability and effective performance for all users.
The atmosphere at Titan Wellness is welcoming and supportive, with a focus on customer satisfaction. Many reviews highlight the exceptional service provided by the staff, who are knowledgeable and eager to assist customers in finding the right solutions for their wellness journeys.
Located in Garden Grove, CA, Titan Wellness is easily accessible for local residents and visitors alike. The establishment is designed to accommodate a range of clientele, making it a convenient stop for anyone interested in cold water therapy.
Editor's Review
Titan Wellness has garnered a solid reputation in the niche of cold plunge tubs and water chillers, with an overall rating of 4.1 out of 5 from 92 reviews. Many customers appreciate the family-owned nature of the business, which has been around since 1992, and the commitment they show to customer care. Josmar Salazar-Islas highlighted this when he shared, 'They got me into a cold plunge and I could tell the difference within three weeks,' reflecting the effectiveness of their products. Meanwhile, John Greubel praised the customer service, stating, 'They were able to swap me out with a new plunge and made the process easy.' Such feedback emphasizes the supportive staff, particularly mentioning Joe's responsiveness in troubleshooting issues.
However, it's important to note that not all experiences have been positive. A review from Justin Neaves expressed frustration with the returns process, suggesting that customers should keep detailed records of their transactions. Despite this, the majority of reviews indicate a high level of satisfaction with the products and services offered.
What We Like
- Exceptional customer service, especially support staff like Joe and Victor.
- High-quality cold plunge tubs and chillers that effectively maintain low temperatures.
- Fast shipping and flexible payment options, including HSA/FSA.
Room for Improvement
- Some customers reported difficulties with the returns process.
- A few reviews mentioned issues with initial product complications.
What Customers Are Saying
“Had an amazing experience here at Titan. They got me into a cold plunge and I could tell the difference within three weeks.”
— Josmar Salazar-Islas
“Amazing customer service. You can tell they care about their product and the customer’s experience.”
— Jon Criter
What Shoppers Say
Based on analysis of 5 customer reviews
“Amazing customer service. Within 10 minutes received...”
“Quality of tub is excellent...”
“Victor and Joe were having an amazing help.”
“Same-day delivery and setup… on a Friday evening!”
“Titan waited 90 full days to respond...”
Insider Tips
Keep all records for potential disputes.
Inquire about same-day delivery options.
What to Expect
- Expect a friendly and knowledgeable staff ready to assist you with your cold plunge needs.
- You'll find a wide selection of high-quality cold plunge tubs and water chillers designed for various uses.
- The value of products is enhanced by a 2-year nationwide warranty and lifetime U.S.-based phone support.
Business Highlights
- ✓Family owned since 1992
- ✓Free Shipping From the USA
- ✓2-Year Warranty & 30-Day Returns
- ✓12-Month 0% APR Financing
- ✓Lifetime U.S.-Based Phone Support
- ✓Fast Shipping From California
- ✓Industry-Leading Quality Control
- ✓Lowest Price Guarantee
Google Reviews
Had an amazing experience here at Titan. Victor Josh and Joe were having an amazing help. I have had knee problems for the last two years due to MCL tears. They got me into a cold plunge and I could tell the difference within three weeks. Definitely ...
Very pleased with the customer service. After purchasing a tub and having some initial complications, I called the support team (mostly Joe!) and they proved to be very helpful and accommodating. They were able to swap me out with a new plunge and ma...
Amazing customer service. Within 10 minutes received a FaceTime to walk me through troubleshooting a connection issue with the Apex tub. You can tell they care about their product and the customer’s experience. Quality of tub is excellent and 1/3 HP ...
I’d been comparing cold plunge units for weeks, but Titan Wellness won me over instantly. Victoria gave me a fantastic overview, and when I called back, Victor blew me away. In under an hour, he put together the perfect package — acrylic tub, chiller...
Update Dec 2025: I was waiting to respond to the vendor response - which is lies yet again. I spent months in dispute to get my money back from my credit card company. Titan waited 90 full days to respond and say I never sent the product back. I appe...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, consider calling ahead to ask any specific questions to better prepare for your visit.
Try to visit during weekdays when it may be less crowded for a more personalized experience.
Look for nearby parking options to ensure a smooth arrival at the facility.
Hours
- monday10:00 AM - 6:00 PM
- tuesday10:00 AM - 6:00 PM
- wednesday10:00 AM - 6:00 PM
- thursday10:00 AM - 6:00 PM
- friday10:00 AM - 6:00 PM
- saturdayClosed
- sundayClosed