The Alaska Club East Gym & Pool
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About The Alaska Club East Gym & Pool
The Alaska Club East Gym & Pool is a comprehensive fitness facility located in Anchorage, AK, offering a wide range of services including personal training, group fitness classes, and spa amenities. This establishment is dedicated to helping its members maximize their gym experience with guidance and support from experienced staff.
Inside, the atmosphere is vibrant and welcoming, encouraging members to engage in their fitness journey. The facility includes various amenities that cater to health and wellness, creating a balanced environment for workouts and relaxation.
Conveniently situated in Anchorage, this gym is accessible to both locals and visitors, making it a great spot for fitness enthusiasts. The location is well-equipped with parking options, ensuring easy access for members arriving by car.
Editor's Review
The Alaska Club East Gym & Pool in Anchorage, AK, has an overall rating of 3.6 out of 5 based on 438 reviews, reflecting a blend of positive experiences and notable concerns. Many reviewers highlight the fun free classes and member perks program, which offer enticing rewards. However, the data tells a different story when it comes to facility maintenance and customer service. As Brad Karella noted, 'I have become increasingly disappointed with the overall maintenance and management of the East facility.' Complaints frequently mention unclean locker rooms and equipment issues, raising valid concerns about hygiene standards.
Despite these issues, some users appreciate the variety of group fitness classes and personal training options available. Terisa Brenna pointed out the need for sanitary measures in the women's locker room, emphasizing that 'for sanitary reasons, please post bathing suits are required for the hot tub.' This suggests that while the club has appealing amenities, operational execution needs significant improvement.
Overall, the consensus among reviewers indicates that while The Alaska Club East has potential, the persistent cleanliness and staff attitude issues detract from its overall appeal. New members might find value in the offerings, but returning customers express frustration over the neglected aspects of the facility.
What We Like
- Fun free classes available for members
- Member perks program with rewards
- Wide array of group fitness classes
Room for Improvement
- Concerns about cleanliness and maintenance
- Inconsistent customer service experiences
What Customers Are Saying
“I have become increasingly disappointed with the overall maintenance and management of the East facility.”
— Brad Karella
“For sanitary reasons, please post bathing suits are required for the hot tub.”
— Terisa Brenna
What Shoppers Say
Based on analysis of 5 customer reviews
“The locker rooms are often dirty”
“The colored lady was more helpful and nicer”
“Increased disappointment with the overall management”
“It felt very unwelcoming at first”
“East location is the least favorite one”
Insider Tips
Bring your ID to avoid entrance issues
Consider visiting other locations for a better experience
Cold Plunge Facility Details
What to Expect
- Expect a welcoming environment with knowledgeable staff ready to assist you in your fitness journey.
- You will find a wide range of group fitness classes and personal training options tailored to different fitness levels.
- Membership comes with perks and rewards that enhance the overall value of your experience at the gym.
Business Highlights
- ✓Home of fitness in Alaska
- ✓Offers a wide array of events and challenges
- ✓Provides spa services including saunas and steam rooms
- ✓Group fitness classes for all fitness levels
- ✓Seasonal kids camps available
Google Reviews
My girlfriend just got a membership and she sent guests 7 day VIP passes and we showed up. the colored lady was more helpful and more nicer but the other lady was sort of rude. I think that was a dumb experience and most gyms usually want you to be t...
Womens Locker Room: in need of attention 1. For sanitary reasons, please post bathing suits are required for the hot tub. UPDATE: I urge managemnt to review "Hygiene rules: Anchorage Municipal Code Chapter 16.15 outlines health and sanitation requir...
I’ve been a member for about 3 days and I’ve been to 3 locations (South,Eagle River and East) Eagle river and south locations are amazing and people there are nice and I haven’t had any problems or complaints at all for those locations. Although the ...
This my third visit with my wife and her visitor pass. They refused me entrance because I did not bring my id. I had signed in on the computer but this time it was not good enough for Terri Ann the operations manager?? Ben the General manager back he...
I’m currently a member at The Alaska Club and have become increasingly disappointed with the overall maintenance and management of the East facility. The locker rooms are often dirty, with overflowing towel bins, limited clean towels, and trash or de...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, consider arriving early to get familiar with the layout and facilities.
Plan your visit during off-peak hours to enjoy a quieter atmosphere and more access to equipment.
Check out nearby restaurants or cafes for a post-workout meal, and be sure to utilize the parking available for convenience.
Hours
- monday5:00 AM - 9:00 PM
- tuesday5:00 AM - 9:00 PM
- wednesday5:00 AM - 9:00 PM
- thursday5:00 AM - 9:00 PM
- friday5:00 AM - 9:00 PM
- saturday8:00 AM - 7:00 PM
- sunday8:00 AM - 7:00 PM
